Bug can be defined as the abnormal behavior of the software. No
software exists without a bug. The elimination of bugs from the software
depends upon the efficiency of testing done on the software. A bug is a
specific concern about the quality of the Application under Test (AUT).
Bug Life Cycle:
In software development process, the bug has a life cycle. The bug
should go through the life cycle to be closed. A specific life cycle
ensures that the process is standardized. The bug attains different
states in the life cycle. The life cycle of the bug can be shown
diagrammatically as follows:
The different states of a bug can be summarized as follows:
1. New
2. Open
3. Assign
4. Test
5. Verified
6. Deferred
7. Reopened
8. Duplicate
9. Rejected and
10. Closed
2. Open
3. Assign
4. Test
5. Verified
6. Deferred
7. Reopened
8. Duplicate
9. Rejected and
10. Closed
Description of Various Stages:
1. New: When the bug is posted for the first time, its state will be “NEW”. This means that the bug is not yet approved.
2. Open: After a tester has posted a bug, the lead of the tester
approves that the bug is genuine and he changes the state as “OPEN”.
3. Assign: Once the lead changes the state as “OPEN”, he assigns the
bug to corresponding developer or developer team. The state of the bug
now is changed to “ASSIGN”.
4. Test: Once the developer fixes the bug, he has to assign the bug
to the testing team for next round of testing. Before he releases the
software with bug fixed, he changes the state of bug to “TEST”. It
specifies that the bug has been fixed and is released to testing team.
5. Deferred: The bug, changed to deferred state means the bug is
expected to be fixed in next releases. The reasons for changing the bug
to this state have many factors. Some of them are priority of the bug
may be low, lack of time for the release or the bug may not have major
effect on the software.
6. Rejected: If the developer feels that the bug is not genuine, he
rejects the bug. Then the state of the bug is changed to “REJECTED”.
7. Duplicate: If the bug is repeated twice or the two bugs mention
the same concept of the bug, then one bug status is changed to
“DUPLICATE”.
8. Verified: Once the bug is fixed and the status is changed to
“TEST”, the tester tests the bug. If the bug is not present in the
software, he approves that the bug is fixed and changes the status to
“VERIFIED”.
9. Reopened: If the bug still exists even after the bug is fixed by
the developer, the tester changes the status to “REOPENED”. The bug
traverses the life cycle once again.
10. Closed: Once the bug is fixed, it is tested by the tester. If the
tester feels that the bug no longer exists in the software, he changes
the status of the bug to “CLOSED”. This state means that the bug is
fixed, tested and approved.
While defect prevention is much more effective and efficient in
reducing the number of defects, most organization conducts defect
discovery and removal. Discovering and removing defects is an expensive
and inefficient process. It is much more efficient for an organization
to conduct activities that prevent defects.
Guidelines on deciding the Severity of Bug:
Indicate the impact each defect has on testing efforts or users and
administrators of the application under test. This information is used
by developers and management as the basis for assigning priority of work
on defects.
A sample guideline for assignment of Priority Levels during the product test phase includes:
1. Critical / Show Stopper — An item that prevents further testing
of the product or function under test can be classified as Critical
Bug. No workaround is possible for such bugs. Examples of this include a
missing menu option or security permission required to access a
function under test.
2. Major / High — A defect that does not function as expected/designed or cause other functionality to fail to meet requirements can be classified as Major Bug. The workaround can be provided for such bugs. Examples of this include inaccurate calculations; the wrong field being updated, etc.
3. Average / Medium — The defects which do not conform to standards and conventions can be classified as Medium Bugs. Easy workarounds exists to achieve functionality objectives. Examples include matching visual and text links which lead to different end points.
4. Minor / Low — Cosmetic defects which does not affect the functionality of the system can be classified as Minor Bugs.
2. Major / High — A defect that does not function as expected/designed or cause other functionality to fail to meet requirements can be classified as Major Bug. The workaround can be provided for such bugs. Examples of this include inaccurate calculations; the wrong field being updated, etc.
3. Average / Medium — The defects which do not conform to standards and conventions can be classified as Medium Bugs. Easy workarounds exists to achieve functionality objectives. Examples include matching visual and text links which lead to different end points.
4. Minor / Low — Cosmetic defects which does not affect the functionality of the system can be classified as Minor Bugs.
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